Appointment and Cancellation Policy
We, at THT Center, strive to provide affordable, superior quality hair transplantation in a timely manner. Our patients are not only from across the country but also from across the world. Many of them are on our waiting list and would like to receive their hair transplantation surgeries as soon as possible. In most cases we were able to fulfill their needs when we had cancellations from other patients made 15 days or more prior to their appointments. Failure to attend appointments and short term cancellations can be costly and are unfair to those individuals who need appointments. THT Center would like to ask you to please help us better serve you and others, without increasing our fees, by adhering to the following policies. We very much appreciate your understanding and your cooperation.
SCHEDULING POLICY
You can make an appointment as early as possible by
- Emailing us at thaihairclinic@yahoo.com or thaihairclinic@hotmail.com or
- Faxing us at 011-66-53-357-527 in the U.S.
Elsewhere, dial the international code followed by 66-53-357-527
To secure your appointment, a deposit of US$500 and a non-refundable, one-time administrative fee of US$30, for a total of US$530 (16500 THB) is required to be received no later than 15 days prior to your scheduled appointment. It will be credited towards your balance due. Once we receive the fund, we will email you your appointment confirmation.
Repeat patients who have not paid for the administrative fee in the past are also required to pay for it when making the next appointment.
CANCELLATION POLICY
In order to get your deposit refund, we require a 15-day cancellation notice. A "no-show", a cancellation and a rescheduling your appointment less than 15 days prior to your existing scheduled appointment may result in loosing your deposit and administrative fee.
In the event that your deposit is refunded, you will receive your deposit minus wire transfer and wire receiving fees charged by your bank, and any other applicable fee.
Final notes
To avoid any future cancellation, please be certain that
- You are able to attend it.
- You fully understand what hair transplantation is.
- Our doctor has answered all your questions.
- You at least have a consultation with our doctor to help you decide whether hair transplantation is right for you and to get cost estimation. Consultation can be done via email.
- You totally trust our medical team to do the surgery for you.
- You understand and accept the above policies.
|
The above policies shall apply to all patients. |